State Farm® Insurance Agent John English
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Liz Goen
March 25, 2024
5
out of
5
rating by Liz Goen
"Best insurance prices so far!"
We responded:
"Thank you, Liz! We truly appreciate your 5-star review and recognition."
Tom Tanis
March 21, 2024
4
out of
5
rating by Tom Tanis
"Very helpful and friendly service"
We responded:
"Thank you for sharing, Tom! We appreciate your review of our service."
Cheryl Cooke
November 12, 2023
5
out of
5
rating by Cheryl Cooke
"Very informative.. Best prices"
We responded:
"Thank you for the 5-star review and positive feedback, Cheryl! We appreciate your support for the John English State Farm Insurance Agency!"
Elizabeth Graham
October 19, 2023
5
out of
5
rating by Elizabeth Graham
"Agents at John English State Farm Insurance Agency are good at following through on specified policy matters. Appreciate their customer service!"
We responded:
"Thank you for the review, Elizabeth! Our team goes the extra mile to provide you with great insurance and customer care. We appreciate your kind words!"
Pamela James
June 11, 2023
5
out of
5
rating by Pamela James
"Awesome services and very tuned to people’s needs!"
We responded:
"Thank you for the wonderful review, Pamela! We strive to go the extra mile to provide you with the insurance you need and the customer care that you deserve! We truly appreciate your feedback and we look forward to assisting you with any of your future insurance needs!"
Madison Quintana
June 8, 2023
1
out of
5
rating by Madison Quintana
"Staff is always sweet when they answer the phone. But when it comes to them upping insurance WATCH OUT! My car payment was doubled! There is always an increase. They blamed it on other people claiming more money from their car accidents! So they up everyone else’s insurance I can understand an increase but multiplying by two? $386! That’s more than my car payment! Never will I consider state farm insurance!"
We responded:
"Madison, I understand your frustration regarding the premium increase. Insurance is based on anticipated future claims. When the claims exceed those amounts, every insurance company has to then provide data and proof to the Department of Insurance that those losses have exceeded the estimates. Rate increases are out of our control. "
maydela flores
March 30, 2023
5
out of
5
rating by maydela flores
"GREAT CUSTOMER SERVICE! the staff in this office are so easy to work with! I’m glad we switched over to State Farm!"
We responded:
"We are glad you switched too, Maydela! Thank you for the wonderful review! We strive to provide you with friendly, professional and thorough customer care! We are honored to have earned your trust and we look forward to assisting you with any of your insurance needs!"
Linda Sierra
March 27, 2023
5
out of
5
rating by Linda Sierra
"I had an issue and was resolved immediately with the help of the State Farm agent. This office was awesome and the staff were so accommodating."
We responded:
"So glad that we could be of assistance, Linda! We strive to go the extra mile to provide you with the customer care that you deserve! We truly appreciate your kind words and feedback!"
JoAnn Diaz
March 9, 2023
5
out of
5
rating by JoAnn Diaz
"The office is very nice, and the staff are great to work with. I've had the pleasure of working with Sandra, she is easy to talk to, and helpful, explains things well, and very knowledgeable."
We responded:
"Thank you for the wonderful review, JoAnn! We truly appreciate you taking the time to share your kind words recognizing Sandra's efforts to provide you with the customer care that you deserve! It is always our pleasure to be able to assist you with any of your insurance questions or needs!"
Matthew Egert
March 8, 2023
5
out of
5
rating by Matthew Egert
"Ask for Sandra and Sandra only. She is amazing!!!!"
We responded:
"Thank you for the amazing review recognizing Sandra's efforts to go the extra mile to assist you with any of your insurance needs, Matthew! Your kind words make our day!"
Nicholas Schumacher
February 14, 2023
1
out of
5
rating by Nicholas Schumacher
"Update: It took over a year but I did get a refund AVOID AT ALL COSTS Despite their claims that they have repeatedly attempted to mail a refund for a cancelled policy, I have still not received anything. It has been 8 months since the policy was cancelled! They are also unwilling to consider any other refund methods besides a check in the mail that has no tracking, aka no evidence that they've taken action. I have reached out to them multiple times to try to resolve this but it is still unresolved. At this point I don't think I'll ever get my money back."
We responded:
"Nicholas, we apologize for any confusion, we have sent this out for you a few times to a few different addresses you had provided so we are trying to help with this in any way that we can. Please give us a call at your earliest convenience so we can try to get this taken care of for you."
Greg Schmid
January 26, 2023
5
out of
5
rating by Greg Schmid
"Been here for years and years with home and autos. Sometimes you can't beat State Farm's rates. Other times you can. Great service from this group of people, great team!"
We responded:
"Thank you for the 5 star review, Greg! We strive to provide you with the customer care that you deserve! Our team goes the extra mile to assist you with any of your insurance needs and we truly appreciate your feedback!"
Damion Clarke
January 18, 2023
1
out of
5
rating by Damion Clarke
"Worst Agent EVER!!! I tried switching from Geico to State Farm in early 2000.. I was accepted, paid in full (for 6 months) then less than 30 days in Canceled (to receive a 70% refund) no infractions mind you just a letter & check in the mail... Well I wound up keeping Geico (20yrs later due an expired cc while away on vacation my policy expired) I renewed upon my return to a much higher rate. So I again sought out State Farm... an low and behold THE EXACT SAME THING HAPPENED AGAIN FROM THE SAME AGENT!!!!!"
Madeline Santiago
June 28, 2022
5
out of
5
rating by Madeline Santiago
"the office staff was very nice and Ms. Loyer was wonderful she answered all my question and very helpful.. thank you guys.."
We responded:
"Ms. Loyer always goes the extra mile to assist you with any of your insurance questions or needs. Thank you for the wonderful review and for your kind words, Madeline!"
Osvaldo Reyes
June 28, 2022
5
out of
5
rating by Osvaldo Reyes
"Great customer services Ms. Sylvia was fantastic.. thanks"
We responded:
"Thank you for the wonderful review recognizing Ms. Sylvia's efforts to provide you with the customer care that you deserve! It is always our pleasure to be able to assist you with any of your insurance questions or needs!"
Aj Abel
May 6, 2022
5
out of
5
rating by Aj Abel
"Great people to work with"
We responded:
"Thank you for the 5 star review! We strive to provide you with the customer care that you deserve and we truly appreciate your feedback! It is our pleasure to be able to assist you with any of your insurance questions or needs!"
Richard Wakeel
January 17, 2022
4
out of
5
rating by Richard Wakeel
"Personal at the very best. Product need more flexibility."
We responded:
"Thank you for the great feedback, Richard! We truly strive to provide you with the customer care that you deserve. We look forward to earning your 5th star and working with you again soon!"
Marlin Occelus
November 9, 2021
5
out of
5
rating by Marlin Occelus
"My car windshield was cracked by a garbage truck on the highway. They refused to take care of it. Thankfully this office was my local office and Mendy the manager and Wildalys the agent was very nice and responsive. They sent the repair company to my house to take care of it and made sure to send them back to check on the work that was done. Best manager and agent that I have had an experience with. They are absolutely amazing. Thank you guys now I feel super safe in my car. Also shoutout out to Super Auto Glass for an amazing work"
We responded:
"Marlin, thank you so much for taking the time to share this great feedback with our office! We are always here to help in any way that we can! We truly appreciate the great review!"
Mag SM
August 2, 2021
5
out of
5
rating by Mag SM
"I have been in this company for two years the treatment I received surpasses the excellent, thanks you ROXANNE. Very Very recommend."
We responded:
"¡Muchas gracias!"
chris eades
April 1, 2021
5
out of
5
rating by chris eades
"Always very friendly and willing to help recommend"
We responded:
"Thank you so much for this wonderful review and for recommending our agency to others, Chris! It is a huge compliment to our team and their efforts to provide you with the customer care that you deserve! It is our pleasure to help assist you with any of your insurance questions or needs!"
Betsy Willner
October 30, 2020
5
out of
5
rating by Betsy Willner
"Roxanne was great helping us set up insurance for business trucks!"
We responded:
"Roxanne strives to provide you with great customer care and we thank you for recognizing her efforts, Betsy! It is our pleasure to help you with any of your insurance questions or needs. Never hesitate to contact us we are here to help protect you and bring you peace of mind!"
Keon Rafiee
October 28, 2020
5
out of
5
rating by Keon Rafiee
"Carlos Galindo helped me through every step of the process in walking through a quote for homeowners and auto insurance bundle, unfortunately I decided not to move forward with it for different reasons but Carlos helped me more than any other insurance agent I've ever spoken to."
We responded:
"We are so glad we could assist you with your insurance, Keon! Thank you for taking the time to share your experience with our agency and Carlos. He strives to provide you with great customer care and we appreciate you recognizing his efforts. We are honored to have earned your business and we look forward to helping you with your insurance needs for years to come!"
Mar K
October 27, 2020
5
out of
5
rating by Mar K
"There is nothing that scares me more than real life, grown-up admin and thanks to Carlos, I don't have any when it comes to State Farm. Carlos has looked after us for a year now and has made everything so easy for me."
We responded:
"Thanks for the great review, Mark! We are glad that we could help you! Never hesitate to contact us with any of your insurance questions or needs. We are here to help protect you and bring you peace of mind!"
Mandie Russo
October 19, 2020
5
out of
5
rating by Mandie Russo
"Carlos is THE BEST. Please ask for Carlos when you need a quote, super fast on responses and emails. He’s helped me with 3 cars and a house. Always makes my policies what I need and explains everything so I know what I’m paying for. Best agent out there!"
We responded:
"Thank you so much for this great review, Mandie! Carlos strives to provide you great customer care and he will appreciate you recognizing his efforts! Never hesitate to contact us with any of your insurance questions or needs. We are here to help protect you and bring you peace of mind!"
g8rillo
October 15, 2020
5
out of
5
rating by g8rillo
"I have been a State Farm customer for over 20 years. Recently during our home purchase we had some issues with getting the insurance coverage correct and within budget. I have worked with Mendy Beckman ever since my first policy and she has been a friend of the family for over 30 years. Bottom line, if it were not for Mendy and her level of professionalism and dedication to her craft, State Farm would have lost a life long customer. Thank you Mendy for resolving my issues and ensuring we had the correct type of coverage for our new home. You have always provided the highest level of customer service. It is always a pleasure to work with you!"
We responded:
"Jason, thank you so much for the kind words and great review!! It has always been a pleasure helping you and your family with your different policies and we look forward to being here for you all for many more years to come!"